Privacy Policy

Personal information we collect

We currently collect and process the following information:

Information you provide to us:

This maybe your name, phone number, billing address, email address etc. therefore information that is necessary for delivering a product/service to you.

Information automatically collected about you:

Some information may automatically be stored by cookies and other session tools. For example your IP address and navigation information as you view content on our website.

How we use your personal information

We use your personal data in order to:

  • Identify you and provide a product/service to you.
  • Communicate directly with yourself for sales/billing purposes.
  • Give notification with respect to any changes in services.
  • Enhance your customer experience.
  • Client satisfaction questionnaires.
  • Administration and analysis of our client base.

  • Sharing your personal data

    We shall only share your personal data with 3rd parties if instructed by yourself or if we are legally bound to do so (e.g. public official requests)

    Securing your personal data

    We are committed to keeping your personal data safe, we use safe products for communications and data transfer. We promise to notify you and suitable authorities of any data breeches. If you hold any accounts with us then it should be noted that it is your responsibility to keep any usernames and passwords secret.

    Holding your personal data

    We shall maintain your personal data for the duration and period of time in which you use utilise our services after which they will be deleted/destroyed.

    How we use cookies

    A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Your data protection rights

    Under data protection law, you have rights including:

  • The right to ask us for copies of your personal information.
  • The right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • The right to ask us to erase your personal information in certain circumstances.
  • The right to ask us to restrict the processing of your personal information in certain circumstances.
  • The the right to object to the processing of your personal information in certain circumstances.
  • The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

  • Please contact us at or telephone 01902 682225 if you wish to make a request to exercise your data protection rights.

    Questions or Complaints

    If you have any concerns about our use of your personal information, you can contact us at or telephone 01902 682225.

    You can also complain to the ICO if you are unhappy with how we have used your data.

    Information Commissioner’s Office

    Wycliffe House

    Water Lane



    SK9 5AF

    Helpline: 0303 123 1113

    ICO website:

    Changes to this Privacy Policy

    We reserve the right to make change to this Privacy Policy. Last modification was made Wed 17th March, 2021.